![]() ![]() In addition, the report contains information on consumer service, disability and discrimination complaints received by DOT’s Aviation Consumer Protection Division. The monthly report also includes data on on-time performance, chronically delayed flights, flight cancellations, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers. There is a separate three-hour limit on tarmac delays involving domestic flights, which went into effect in April 2010.Įxceptions to the time limits for both domestic and international flights are allowed only for safety, security or air traffic control-related reasons. airports.Īlso beginning August 23, carriers operating international flights may not allow tarmac delays at U.S. and foreign airlines operating at least one aircraft with 30 or more passenger seats must report lengthy tarmac delays at U.S. Under a new rule that took effect August 23, 2011, all U.S. airlines have been required to file complete reports on their long tarmac delays for domestic flights since October 2008. In addition, the reporting airlines compiled a mishandled baggage rate of 2.64 reports per 1,000 passengers, the lowest rate for any month since carriers first reported this data in September 1987.Ĭancellations were also down in February from a year ago, as carriers canceled 1.0 percent of their scheduled domestic flights, down from February 2011’s 4.9 percent cancellation rate and down from January 2012’s 1.5 percent.Īirlines reported no tarmac delays of more than three hours on domestic flights or tarmac delays of more than four hours on international flights in February. ![]() The on-time arrival performance during February 2012 was the highest February percentage on record since comparable on-time data was first reported in 1995. Department of Transportation’s Air Travel Consumer Report released today. The nation’s largest airlines posted an on-time arrival rate of 86.2 percent in February, up from both the 74.5 percent on-time rate of February 2011 and from January 2012’s 83.7 percent rate, according to the U.S. ![]() Therefore we have only two simple criteria for which to be eligible for a star – all airlines and airports must have a minimum of 600 operations a month and OAG must receive flight status information for no less than 80% of scheduled flights.No Tarmac Delays Longer than Three Hours on Domestic Flights or Longer than Four Hours on International Flights in February The ratings aim to be as inclusive as possible, reflecting the varied strategies, business models and objectives of the world’s airlines and airports. This 5-star programme is designed to acknowledge consistent on-time performance for the world’s airlines and airports through a definitive performance benchmark, using set criteria as defined by OAG, the flight status experts.Īwarded twice yearly, in April and October, and based on 12 months’ rolling data (data required for each month), these OTP 5-star ratings will give all airports and airlines the opportunity to showcase and promote their punctuality, and differentiate against their competitors. OAG On-time Performance Star Ratings is a global accreditation programme that recognises exceptional on-time performance across all airports and airlines, regardless of size. ![]()
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